Services

Due to Covid, I'm currently only doing remote consultations until further notice. Since June 2021, I have been successfully helping cats via remote consultations only. Remote consultations are actually better in a lot of ways as I am not 'invading' your cat's territory. Instead, with the use of technology, I get to see your cat(s) in their natural state and how they interact with you and in their environment. However, before I was only doing remote consultations, 95% of my consultations were in-home consultations. Since 2015, I have met thousands of cats, all with different temperaments and personalities and with various behavioural issues. Conducting in-home consultations for those six years has given me a wealth of experience and knowledge (that you can't necessarily get just by reading a book or studying) and enables me to give you the best possible chance of success via a remote consultation. Please also keep in mind, that even when doing in-home consultations, for a variety of reasons I wouldn't always see, or want to see, the behavioural issue when I was visiting. Most of the 'work' (for everyone) comes after the initial consultation!  

I understand behavioural issues can be very frustrating! From first-hand experience, I know all too well that kittens and cats can sometimes push the boundaries of what we think of as acceptable behaviour. When cats are experiencing behavioural issues, we need to look at all aspects from genetics, their physiology, innate cat behaviours and the individual temperament and personality of your cat; to give a holistic approach and give the best possible chance for long-term successful solutions. 

 

Some of the common behavioural issues that I can help with include, but are not limited to:

 

* Litter tray/toileting issues (my speciality!)

* All types of aggression (towards other cats, animals, or humans)

* Inter-cat relations / multi-cat household tensions 

* Relationship issues between cats and other animals and also relationship issues between cats and people

* Grief - loss of a feline / canine friend or another member of your household

* Inappropriate / destructive scratching of furniture/carpet and alike

* Moving house/changes in household

* Sleep routines - is your cat keeping you up all night or waking you up at the crack of dawn?

* Anxious / fearful / timid cats

* Issues around food

* Increased vocalisation

* Attention-seeking behaviours

* Behavioural and environmental techniques and strategies for people living with cats for the first time

* Compulsive behaviours (over-grooming, licking and alike)

* Preparing for and introducing your cat(s) to a new family member - baby, cat, dog, partner etc. (Preparation prior to the new arrival can really help, so please contact me asap). 

 

Prior to your initial consultation, I will send you a comprehensive behavioural assessment form to complete. By having this information before our initial consultation, it helps me understand the behavioural issues that your cat is experiencing and gives me an overall picture of your cat(s) to further understand their temperament and personality.

During the initial consultation, we will discuss the behavioural issues of your cat(s), their environment and resources and go through your draft management plan in detail, plus answer any questions you may have. This comprehensive management plan is customised, being mindful of the individual needs and preferences of your cat(s), and that also works for you to achieve the best possible results (you will receive a copy via email). Throughout the process, your feedback is vital so I can assist you and answer any queries that may arise. I need to be kept up to date to be able to help you and your cat and to give you the best possible chance of success.  

Please note that it is essential that your cat is checked by a veterinarian before this consultation to ensure there are no underlying medical issues contributing to the behavioural issue. However, even if the behavioural issue your cat is experiencing is due to a medical issue, it can sometimes become habitual or have a behavioural element, so your cat may still need behavioural help.  

I also offer cat training, play techniques, help to improve your cat's environment and give enrichment along with cat/animal feeding while you are away....details below. Please feel free to contact me for more information (pensioner rates available).

Litter box issues?

Remote consultations 

Due to Covid-19, I am only conducting remote consultations at the moment. That way, I can continue to help people and their cats and I don't risk passing anything on or getting sick myself; which could result in delaying urgent consultations. Additionally, some cats can become fearful and anxious with an unfamiliar person in their territory, so a remote consultation is a better option for some cats.

 

With the help of technology, so I can see your cat, it helps me further understand your cat's temperament and personality, as well as look at their environment and resources. 

 

A remote consultation is $180 and includes:

* Initial consultation which goes for 1 hour and 15 minutes

* Preparation work prior to the consultation - reviewing/assessing your behavioural assessment form and videos of your cat(s) and alike

* Comprehensive consultation summary, which includes the behaviour modification and management plan via email

* Three weeks of unlimited email support

* A 30-minute follow-up consultation for the behavioural issues discussed/flagged in the initial consultation. Includes comprehensive consultation summary (includes behaviour modification and management plan) via email and another one week of unlimited email support. The follow-up consultation is usually conducted approx 1 month after the initial consultation (time to be decided by you). 

If additional follow-up consultations are required, it is $90 for one hour or $45 for 30 minutes and includes a comprehensive consultation summary (includes behaviour modification and management plan) via email and one week of unlimited email support. 

 

Weekend surcharge is $15. Public holiday surcharge is $20.

In-home consultations (currently on hold due to Covid-19)

Depending on the individual cat, an in-home consultation can be helpful for certain issues. I understand some cats aren't fans of having a stranger in their home and this will all be taken into consideration when I come over so as to not stress your cat(s). The initial consultation usually takes around 1.5 - 2 hours. Depending on the number of issues, the issue itself and its severity, you may need a follow-up consultation(s).  Follow-up consultations are conducted remotely (unless local to Peakhurst Heights).  

 

The in-home consultation is $225 and includes: 

* Initial consultation which goes for approx 1.5 - 2 hours

* Preparation work prior to the consultation - reviewing/assessing your behavioural assessment form and videos of your cat(s) and alike

* Comprehensive consultation summary, which includes the behaviour modification and management plan via email

* Three weeks of unlimited email support and then once a week email check-in for an additional two weeks to monitor progress and answer queries.

 

If needed, follow-up remote telephone consultations are $90 for one hour or $45 for 30 minutes and includes a comprehensive consultation summary (includes behaviour modification and management plan) via email and one week of unlimited email support). 

Service areas include Sydney and surrounds, South Coast, Blue Mountains, Central Coast and Newcastle. Reasonable travel fees may apply. 

 

Weekend surcharge is $15. Public holiday surcharge is $20.

 

In-home package option (currently on hold due to Covid-19)

The in-home package option includes the initial in-home consultation process which takes approx 2 hours, along with unlimited remote access for 1.5 months after the in-home consultation. The package follows the same process as the in-home consultation in terms of what happens at the consultation.

 

The in-home package price is $395 and includes:

 

* Preparation work prior to the consultation - reviewing/assessing your behavioural assessment form and videos of your cat(s) and alike

* Comprehensive consultation summary, which includes the behaviour modification and management plan via email

* Unlimited remote follow-up via telephone and emails for 1.5 months after the date of the consultation.

If needed, follow-up remote telephone consultations are $90 for one hour or $45 for 30 minutes and includes a comprehensive consultation summary (includes behaviour modification and management plan) via email and one week of unlimited email support. 

Service areas include Sydney and surrounds, South Coast, Blue Mountains, Central Coast and Newcastle. Reasonable travel fees may apply.

Weekend surcharge is $15. Public holiday surcharge is $20.

 

It is important to note that no animal behaviourist can guarantee to solve a behavioural issue. The severity and length of time a behaviour has been occurring are also factors that influence an outcome. However, with your love, commitment and patience (a lot can depend on our behaviours as well!), and by using positive association and reinforcement techniques and strategies specifically for your cat, it is usually possible to at least manage, if not improve or resolve behaviours.

Cat traning

Cat / kitten training & creating a cat wonderland - currently only conducted via a remote consultation

 

Kittens are usually able to be adopted around 12 weeks of age. This is an ideal time for them to be shown how to use kitty litter (if not already using litter), start a grooming and body check routine, learn their name, discourage furniture scratching, have fun playing and learning games, as well as general socialisation with humans. So, if you have adopted a cat or kitten and would like some help with your new furry bundle of joy to help avoid any behavioural issues from beginning, I am more than happy to assist you. This cat / kitten training consultation is general and is only recommended if you do not have any specific behavioural issues and / or you would like advice on how to give your kitten a mentally and physically stimulating environment.

Contrary to popular belief that only dogs can be trained, I firmly believe that cats can also be trained. We just need to adapt the training and make sure that it is done in a way that appeals to your cat. By using classical and operant conditioning, cats can be taught to come when called, sit, stay and ride happily in the cat carrier. The more adventurous and confident cats can be shown the wonders of going for a walk on a harness. Some cats even enjoy the challenge of being taught tricks as it mentally and physically stimulates them. Clicker training is a great tool to help with behavioural issues as well as also offering mental stimulation - e.g. learning to sit, high-five, etc.

 

Cats who are bored will often start to display inappropriate behaviours, so it is important to keep your cats' environment enriched and stimulating (especially for indoor cats). Often, this can be done by the use of furniture and toys - I would love to help you make your home more cat friendly and show you some games and play techniques so you have a happy kitty!  

 

Initial 1 hour consultation $100 - includes preparation work prior to the consult and a detailed summary of consultation / management plan via email and two weeks of unlimited emails to monitor progress.

Follow-up remote consultations $90 for 1 hour or $45 for 30 minutes. 

Reasonable travel fees may apply. Weekend surcharge is $15. Public holiday surcharge is $20.

Cat feeding service

Cat feeding / playtime / cuddles while you are away

What do you do when you want to take that well-deserved break but can't take your cat or animals with you? Contact me! I will come over and feed your animals and spend some time with them so they can stay in the comfort of their own home and you can have peace of mind that they are safe, happy and well!

 

* Once a day feed/water, change kitty litter and bring in mail/bins $25 per day

* Once a day feed/water, change kitty litter and bring in mail/bins water garden, with added time for playtime and cuddles $35 per day (approx 30 mins)

* Twice a day feed/water, change kitty litter and bring in mail/bins, water garden with added time for playtime and cuddles $55 per day (approx 30 - 40 mins)

* Administer basic medications additional $5 per day

 

Feeding services within local area only (What's Up PussyCat? is based in Peakhurst Heights, Sydney). If outside of local area. reasonable travel fees may apply. Rates are based on a maximum of two animals, with you providing food and equipment. Additional animals are $5 per day per animal. Additional tasks available (i.e clean enclosures / backyard etc for dogs) - rates available on request. Discounts may be given for regular bookings or bookings for a long period of time. Public holidays incur a surcharge of $20 p/d. 

Terms and conditions for all services:

** Rates for all services are subject to change without notice and new rates will apply at the time of booking unless your consultation is already booked and confirmed.

** Payments for remote consultations are to be paid in full prior to the consultation. 

** Payments for remote consultations are fully refundable up until 48 hours prior to the consultation date. If cancelled within this period, there is a $20 cancellation fee to cover work already done in preparation for the consultation.